Built for the modern ISP

The smarter way to run RADIUS, billing and your entire ISP.

Manage subscribers, automate billing, monitor networks, support customers, and grow your ISP business with intelligent automation.

NABMSK

One platform.
Every ISP operation connected.

99.99%Platform availability
24/7AI support coverage
360°Operational visibility
1Connected platform
See Radnex AI in action

A real view of your
entire operation.

Explore the live dashboard, subscriber sessions, packages, accounting reports, and migration tools in the theme you use.

Everything you need

Your entire ISP.
One intelligent platform.

From the first subscriber login to the final ledger entry, Radnex AI connects every critical operation in one secure system.

01

RADIUS & Subscriber Control

Manage authentication, authorization, accounting, sessions, packages, access rules, and the complete subscriber lifecycle.

12,840Active subscribers
9,672Online now
18NAS devices
$
02

Billing & Finance Automation

Automate invoices, renewals, payments, expiry, receipts, ledgers, balances, expenses, and financial reporting.

INV-2026-1842PAID$120.00
03

Network & Device Management

Control MikroTik routers, NAS devices, IP pools, access rules, online users, bandwidth, and device health.

04

AI Customer Support

Deliver instant 24/7 assistance for billing questions, package details, troubleshooting, and service complaints.

Why is my internet slow?

✦ Radnex AI
I found high usage on your connection. Let me help.

05

Logs, IPDR & IPFIX

Analyze syslog, authentication events, traffic flows, session records, security activity, and lawful compliance reports. High-volume syslog data can be compressed by up to 19×, sharply reducing disk usage and allowing longer retention without sacrificing fast search and reporting.

Up to 19× syslog compressionLess disk used for logsLonger data retention
Syslog storage compression and memory overview
Storage compression overview
Syslog events and IPFIX traffic over time
Syslog and IPFIX traffic trends
06

Support, Staff & Communications

Unify tickets, complaints, roles, resellers, customer history, audit logs, and WhatsApp, SMS, and email notifications.

Ticket trackingRole-based accessReseller hierarchyAutomated alerts

And everything else your team depends on

Package & plan managementCustomer self-service portalAudit & activity logsExpenses & revenue reportsPool allocationSecure access controlUsage historyRenewal automation
Radnex AI
Support automatedChurn risk detectedReport ready
Intelligence built in

AI that works across your entire operation.

Radnex AI turns operational data into fast answers, better decisions, and automated work—without adding more complexity.

  • Reduce manual support workloadAnswer routine customer questions instantly, 24/7.
  • Spot issues before they escalateDetect billing anomalies, network trends, and churn risk faster.
  • Give every team better contextSummarize profiles, complaints, histories, and recommended actions.
  • Generate reports automaticallyTurn complex operations into clear, decision-ready insights.
Customer support, reimagined

Faster answers.
Happier customers.

Give subscribers immediate help and your support team the complete context they need to solve more issues, faster.

Radnex AI Support Online · Replies instantly
•••

Hi Ahmed! How can I help with your connection today?

My package expires tomorrow. Can I renew it now?

Absolutely. Your Fiber Pro 50 Mbps plan is ready to renew for $42.00.

Type your message…
01

Always available

24/7 AI chatbot with seamless human support handoff.

02

Complete customer context

Billing, usage, package, and complaint history in one view.

03

Faster resolutions

Automated replies, troubleshooting guidance, and priority workflows.

04

Knowledge that scales

Built-in documentation and a knowledge base for customers and staff.

Built for your network

Purpose-built for
connectivity businesses.

Start with the tools you need today and scale to support every team, location, reseller, and subscriber tomorrow.

Internet Service Providers

Fiber Network Operators

Wireless ISPs

Cable Internet Providers

Telecom Companies

Hotspot Providers

Campus Networks

Managed Network Services

Why Radnex AI

Built to make your ISP
more efficient.

Lower operating cost

Automate repetitive billing, support, and administration.

Better customer experience

Deliver faster answers and more reliable service.

Real-time visibility

See network, revenue, support, and customer health live.

Built to scale

Grow from a local ISP to a multi-region enterprise.

Simple, scalable pricing

A plan for every stage
of your growth.

Choose the foundation that fits your network. Every plan is designed to grow with you.

Trusted by operators

Built for the people
who keep networks moving.

★★★★★
“RadnexAI has given us a single, clear view of our subscribers, billing operations, payment status, and real-time network activity. With everything managed from one centralized platform. Our team can identify issues faster, reduce manual work, and handle customer accounts more efficiently. The automated renewal workflow has significantly shortened processing time, reduced errors. RadNex Ai helped us deliver a much smoother experience to both our staff and subscribers.”
Atta Ullah
Atta UllahCEO - NetElastic Technologies
★★★★★
“Radnex has been instrumental in helping us achieve full compliance with LEA requirements. The platform’s advanced logging, real-time monitoring, and secure data retention have made lawful interception and data handover seamless, accurate, and reliable. With Radnex, we can easily capture, store, and retrieve IPDR, CDR, and syslog data as per LEA standards, ensuring transparency, security, and regulatory compliance at every level. Radnex is not just a billing solution, it’s our compliance backbone.”
Muhammad Mubashir
Muhammad MubashirCTO - WayLinks
★★★★★
“Radnex AI ha transformado la forma en que gestionamos nuestras operaciones de ISP. Nos ofrece una visión completa y confiable de los suscriptores, la facturación, la actividad de la red y los informes desde una sola plataforma. El sistema es rápido, fácil de usar y ha reducido significativamente el tiempo necesario para las operaciones diarias, las renovaciones y la gestión de clientes. Radnex AI nos ha ayudado a mejorar la eficiencia, la precisión y la calidad del servicio en toda nuestra red.”
Victor Moises Rodriguez Medina
Victor Moises Rodriguez MedinaCEO - Mr.Net

Frequently asked questions

Everything you need
to know.

Can’t find what you’re looking for? Talk to our team →

What does Radnex AI do?+

Radnex AI combines RADIUS subscriber control, billing, network monitoring, support, finance, reporting, and AI automation in one ISP-focused platform.

How does RADIUS billing work?+

Subscriber authentication and package access are connected to invoices, payments, renewals, balances, and expiry rules so service and billing stay synchronized.

Does Radnex AI support MikroTik and other NAS devices?+

Yes. Radnex AI is designed to manage MikroTik routers and standards-based NAS devices, including sessions, pools, bandwidth policies, and access rules.

How does the AI customer support work?+

The AI assistant uses customer and service context to answer questions, guide troubleshooting, help with billing, and hand off to a human when needed.

Is customer and network data secure?+

Radnex AI uses role-based access, secure authentication, controlled permissions, audit logs, and activity tracking to protect operational data.

Can I manage resellers and multiple staff roles?+

Yes. Configure admins, resellers, support teams, hierarchy, customer ownership, balances, commissions, and granular permissions.

What reports and compliance tools are included?+

Reports cover revenue, usage, sessions, activity, syslog, authentication, IPDR/IPFIX traffic flows, and audit requirements.

Can you help migrate our existing subscribers?+

Yes. Migration and onboarding options are available, with the level of assistance tailored to your plan and current environment.

How is pricing determined?+

Radnex AI offers published plans based primarily on subscriber capacity and NAS limits. Optional modules, custom integrations, enterprise deployment, and enhanced support may be quoted separately.

Let’s build what’s next

Ready to run your ISP smarter?

See how Radnex AI can connect your operations, automate the repetitive work, and help your team grow with confidence.

✓ Personalized product walkthrough✓ Answers tailored to your network✓ No commitment required
sales@radnexai.com ↗
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